Shipping Policy
1. Shipping Process
After you place your order and pay successfully, you will receive a confirmation email, we usually close the order at 6pm (EST) and the order will be processed the next day.
After receiving your order, we will process and prepare within 1-3 days.
Orders placed on weekends will be shipped the following Monday
You cannot change or cancel your order after it has been processed. Please check and confirm your payment information carefully.
We will update your order information via email.
We will update your order tracking information within 48 hours of your order leaving the warehouse.
2. Delivery Time
Our standard delivery time is approximately 7-15 days from Monday to Saturday, excluding holidays.
However, in some objective cases such as weather, politics, traffic, your order may be delayed for a few days, please wait.
3. Shipping cost
Our standard shipping fee is $ 6.99 for all orders.
You will be responsible for all shipping costs and will not be refunded after the shipping process is completed.
4. Error in receiving information
If your order has been shipped and you find that you have entered incorrect shipping information, please contact us immediately so we can handle it.
However, in some cases, the order cannot reach your address due to incorrect information you provided, we are not responsible for this package.
We strongly encourage you to check your payment and shipping information carefully before placing an order, because after we have processed and shipped your order, we cannot cancel or make any changes to your order.
5. Lost Order
In the event that your order is lost, please contact us for assistance or you should contact the shipping company directly so they can contact the person who delivered it to you directly.
Contact us
Email: [email protected]
Phone: +15853028561
Time: 8:00AM- 6:00PM/ Mon-Fri